1. GENERAL

THESE TERMS AND CONDITIONS GOVERN YOUR USE OF HAIST.ONE AND THE PURCHASE OF PRODUCTS THROUGH OUR ONLINE STORE. BY PLACING AN ORDER YOU AGREE TO THESE TERMS.

HAIST IS OPERATED BY [COMPANY NAME], REGISTERED IN THE NETHERLANDS UNDER CHAMBER OF COMMERCE NUMBER [KVK]. VAT NUMBER: [BTW-NUMMER].

2. ORDERS & PAYMENT

ALL PRICES ARE LISTED IN EUROS AND INCLUDE APPLICABLE VAT UNLESS STATED OTHERWISE. WE RESERVE THE RIGHT TO CANCEL ORDERS IN CASE OF PRICING ERRORS OR STOCK ISSUES.

PAYMENT IS PROCESSED SECURELY AT CHECKOUT. YOUR ORDER IS CONFIRMED ONCE PAYMENT IS RECEIVED.

3. SHIPPING & DELIVERY

WE SHIP WORLDWIDE. DELIVERY TIMES AND COSTS VARY BY DESTINATION AND ARE SHOWN AT CHECKOUT. RISK OF LOSS PASSES TO THE BUYER UPON HANDOVER TO THE CARRIER. HAIST IS NOT RESPONSIBLE FOR DELAYS CAUSED BY CUSTOMS OR CIRCUMSTANCES BEYOND OUR CONTROL.

4. RETURNS & REFUNDS

UNDER EU CONSUMER LAW YOU HAVE THE RIGHT TO RETURN MOST ITEMS WITHIN 14 DAYS OF RECEIPT WITHOUT GIVING A REASON. ITEMS MUST BE RETURNED UNUSED AND IN ORIGINAL CONDITION.

CUSTOM OR PERSONALISED ITEMS — INCLUDING NUMBERED TILES — ARE EXCLUDED FROM THE RIGHT OF WITHDRAWAL. TO INITIATE A RETURN, CONTACT US AT CONTACT@HAIST.ONE. RETURN SHIPPING COSTS ARE AT THE BUYER'S EXPENSE UNLESS THE ITEM IS DEFECTIVE.

5. INTELLECTUAL PROPERTY

ALL CONTENT ON THIS WEBSITE — INCLUDING DESIGNS, IMAGERY, TEXT, AND THE HAIST BRAND — IS THE PROPERTY OF HAIST AND MAY NOT BE REPRODUCED OR USED WITHOUT PRIOR WRITTEN CONSENT.

6. GOVERNING LAW

THESE TERMS ARE GOVERNED BY DUTCH LAW. DISPUTES WILL BE SUBMITTED TO THE COMPETENT COURT IN AMSTERDAM, UNLESS MANDATORY CONSUMER LAW IN YOUR COUNTRY OF RESIDENCE PROVIDES OTHERWISE.

LAST UPDATED: [DATE] — PLACEHOLDER, REPLACE WITH FINAL LEGAL TEXT BEFORE LAUNCH.